Last updated: April 25, 2026
Privacy Policy
This Privacy & Cookie related regulations apply to the website otaer.work, operated and owned by Xuzhou Pincheng Enterprise Management Service Co., Ltd. Our services cover users from all countries and regions worldwide, binding all visitors, registered members, account holders, subscribers and paying customers.
By browsing this website, registering an account, subscribing to membership, submitting personal information, and completing transactions via credit card, debit card, PayPal or Stripe, you confirm that you have read, understood, and agreed to all policy terms. If you do not accept these terms, please stop using our website and services immediately.
1. Data Controller & Contact Information
Data Controller
Xuzhou Pincheng Enterprise Management Service Co., Ltd.
Registered & Operating Address
Room 1606, Building 3, Shimao Maoyue Plaza, Yunlong District, Xuzhou City, Jiangsu Province, China
Official Contact Email
support@otaer.work
2. Global Privacy Law Compliance
We comply with mainstream international privacy regulations and adapt to local legal requirements in all regions:
- European Economic Area & United Kingdom: Compliant with GDPR and UK GDPR
- California, USA: Compliant with CCPA and CPRA
- Brazil: Compliant with LGPD
- Canada: Compliant with PIPEDA
- Japan: Compliant with APPI
- Australia & New Zealand: Compliant with OAIC and New Zealand Privacy Act
- Other regions: Adhere to international data protection standards and transparent data collection rules
Users enjoy legal rights including data access, correction, deletion, data portability, objection and consent withdrawal. All privacy requests can be submitted via the official contact email, and we will respond in accordance with local legal time limits.
3. Collected Personal Information
3.1 Information You Voluntarily Provide
Member account data, service consultation and communication records, order & billing information, and cross-border payment data processed by PayPal, Stripe, credit and debit cards.
3.2 Automatically Collected Data
We collect non-identifiable technical information including IP address, approximate location, browser type, device details, operating system, access time, browsing records and website interaction behavior through server logs.
4. Purpose of Data Processing
We process personal data based on consent, contractual needs, legitimate interests and legal obligations:
- Register, verify and manage user accounts
- Process orders, activate services and provide after-sales support
- Complete cross-border payment settlement, refunds and anti-fraud verification
- Ensure stable global website operation and optimized international access
- Send official account notifications and service alerts
- Prevent unauthorized access, account abuse and transaction fraud
- Analyze operational data to improve service experience
- Fulfill international accounting, tax and legal filing obligations
We will never sell, trade or rent your personal data, payment information or member data for commercial purposes.
5. Third-Party Data Sharing
We only share necessary limited data with regulated third-party service providers:
Global payment providers, cloud hosting & security service suppliers, and anonymous website analytics tools.
All third-party partners must maintain data confidentiality and comply with international privacy laws.
6. Data Security & Retention
We adopt international encryption technology, secure server protection and daily maintenance to protect user data and cross-border payment information. All payment transactions are protected by independent financial encryption systems.
- Member data: Retained during the valid account period
- Payment & transaction data: Retained for 7 years for financial and tax compliance
- Anonymous browsing data: Automatically cleaned regularly
7. Minors Protection
Our website and paid services are oriented to users aged 16 and above. We do not intentionally collect personal information from minors. Minors are prohibited from registering accounts and making online payments.
8. Policy Revision
We reserve the right to update relevant policies to adapt to legal changes, business adjustments and service upgrades. Continued use of the website after updates constitutes acceptance of the revised terms.
Cookie Policy
1. Definition of Cookies
Cookies are small text files stored on your device when visiting our website. Combined with pixel tags and local storage technologies, cookies help identify returning users, save preferences, maintain login status and analyze browsing behavior.
2. Cookie Categories & Functions
| Cookie Category | Purpose |
|---|---|
| Strictly Necessary Cookies | Cannot be disabled, required for account login, identity authentication, secure sessions and normal operation of payment pages. |
| Performance Cookies | Collect anonymous access data to analyze website speed, regional stability and optimize global user experience. |
| Functionality Cookies | Save language, region and display settings to provide personalized browsing experience. |
| Targeting & Advertising Cookies | Used for content optimization, only enabled with explicit consent, no collection of sensitive banking data. |
3. Third-Party Cookies
Our website uses authorized third-party cookies from PayPal, Stripe and analytics tools. Third-party cookie activities are governed by their own independent policies.
4. Cookie Management
You may block or delete cookies anytime via browser settings. Disabling non-essential cookies will not affect basic browsing, but may cause login failure or payment page abnormalities.
5. Contact
For questions about our Privacy Policy or Cookie Policy, please contact: support@otaer.work